Privacy Policy Cekap88 —
Your Data Is Fully Protected

1 Personal Information We Collect

To provide a safe, responsible, and high-quality online gaming service, cekap88 collects certain categories of personal information from our users. This collection is carried out transparently and solely for legitimate platform operation purposes.

Below is a summary of the types of data we collect:

2 How We Collect Your Information

Cekap88 collects your personal information through several transparent and responsible channels. Understanding how data is collected helps you make more informed decisions about your use of our platform.

Collected directly from you: When you register a new account, we collect basic information such as your name, email, phone number, and date of birth. During the KYC process, you submit your identity documents directly to our compliance team. Financial information is collected when you add a payment method or make your first transaction.

Automatically collected during use: When you browse or use the cekap88 platform, our systems automatically record certain technical data including your IP address, device type, screen resolution, browser used, pages visited, session duration, and in-game actions. This data is used to improve platform performance and detect suspicious activity.

Through cookie technology and analytics: Our platform uses session cookies, preference cookies, and traffic analytics tools that help us understand how users interact with the website. All analytics data is collected in aggregate and anonymised form for service improvement purposes.

3 How Your Data Is Used

Every piece of data we collect has a clear and legitimate purpose. cekap88 uses your personal information solely for the following purposes:

• Account management and identity verification — processes registration, verifies KYC, and ensures the security of your account
• Financial transaction processing — processes deposits and withdrawals, and ensures the accuracy of your financial records
• Provision of gaming services — grants access to all games, manages sessions, and stores gaming history
• Service communications — sends important notifications regarding your account, transactions, and security updates
• Legal and regulatory compliance — fulfils legal obligations including anti-money laundering (AML) prevention and regulatory reporting requirements
• Fraud prevention and security — detects and prevents fraudulent activity, hacking, and platform abuse
• Platform improvements — analyses usage patterns to improve the interface, performance, and overall user experience
• Marketing communications — sends promotional information and exclusive offers (only if you have given consent, and unsubscribable at any time)

4 Sharing Information with Third Parties

Cekap88 understands that your trust depends on how we handle the information you share. We do not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. Full stop. No exceptions.

However, in the normal operation of the platform, there are limited situations where information may be shared with certain parties:

• Payment service providers — required transaction information is shared with banks, DuitNow, Touch 'n Go, Boost, GrabPay, and other payment providers solely to process your transactions
• KYC service providers — identity verification documents are shared with licensed KYC service providers for verification purposes only
• Game providers — required game session information is shared with licensed game providers to enable a seamless gaming experience
• Authorities and regulatory bodies — when required by law, court order, or a valid authority request, we may be required to disclose certain information
• Technical service providers — companies that assist us in managing technical infrastructure, analytics, and customer support may access data within a limited scope under strict confidentiality agreements

All third parties working with cekap88 are required to comply with data security standards equal to or exceeding our own, and are prohibited from using your data for any purpose other than those specified in the service agreement.

5 Data Security Measures

Protecting your personal data is cekap88's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always safeguarded against unauthorised access, data breaches, and cyber threats.

The security layers we have implemented include:

• Data encryption in transit uses TLS 1.3 and 256-bit SSL protocols for all communications between browser and server
• Data encryption at rest — sensitive data such as identification card numbers and banking details are stored in AES-256 encrypted form
• Two-factor authentication (2FA) available to all player accounts to add an extra layer of protection against unauthorized access
• 24/7 security monitoring by a cybersecurity team that monitors for threats and anomalies in real time
• Regular security audits by independent third parties to identify and address potential vulnerabilities before they can be exploited
• Role-based access control ensuring only staff with a legitimate job requirement can access player data

6 Cookie Policy

Cookies are small text files stored on your device when you visit the cekap88 website. They help us deliver a better, more personalised, and more secure user experience. cekap88 uses four main categories of cookies:

• Essential cookies (required) — required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference cookies — saves your preferences such as language, time zone, and display settings so you do not need to reconfigure them each time.
• Analytics cookies — helps us understand how users interact with the platform in aggregate and anonymized form, so we can make meaningful improvements.
• Performance cookies — optimizes page load speed and overall platform performance based on usage patterns.

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect the functionality of the cekap88 platform.

7 Your Privacy Rights as a User

Cekap88 fully recognises and respects your privacy rights. As a user of our platform, you have the following rights regarding your personal data:

8 Child Data Protection

The cekap88 platform is exclusively for individuals aged 18 and above. We do not accept registrations from minors and do not knowingly collect any personal data from children or individuals under the age of 18.

Our age verification system uses a combination of self-declaration during registration and KYC document verification to ensure all users meet the minimum age requirement. Should we discover that a child's personal data has been collected inadvertently, we will immediately take the following steps:

• Immediately suspending the account in question
• Permanently deleting all related personal data from our systems
• Refunding any deposits made where applicable in accordance with established procedures
• Reporting to relevant authorities when required

If you have reason to believe that someone under the age of 18 is using the cekap88 platform, please notify us immediately through customer support so that prompt action can be taken.

9 Data Retention Period

Cekap88 does not retain your personal data longer than necessary. The data retention period depends on the type of information and the purpose for which it was collected:

• Active account data — retained for the duration of your active account and for a specified period after account closure in accordance with legal requirements
• Financial transaction records — retained for a minimum of 7 years in accordance with applicable financial and tax regulations
• KYC Documents — retained for the duration of the active account and 5 years after account closure for AML compliance purposes
• Activity and security logs — retained for 12 months for security investigation and technical support purposes
• Customer support communication data — retained for 3 years for service quality and dispute reference purposes

Once the applicable retention period has expired, your data will be permanently deleted or anonymised so that it can no longer be associated with you. The deletion process is carried out in accordance with strict security procedures to ensure no data can be recovered.

10 Amendments to This Privacy Policy

Cekap88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or technological improvements we implement. We are committed to keeping you informed of any material changes.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last updated" date at the top of this page
• Sending notifications to your registered email address for any material changes
• Displaying a clear notice on the platform's home page for a specified period

We encourage you to review this Privacy Policy periodically so you are always aware of how we protect your information. Continued use of the cekap88 platform after any amendments take effect will be considered your acceptance of the updated policy.

11 Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way cekap88 handles your personal data, our privacy team is ready to assist.

You can reach us through the following channels:

• Live Chat — available 24 hours a day, 7 days a week via the chat button at the bottom right corner of the platform
• Privacy email — [email protected] for specific data and privacy enquiries
• General Support — [email protected] for other general enquiries